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Written by: Lindsay Rogers, Technical Support Manager

In order to assist you in planning your workload, we wanted to communicate when our CaseWare Support Team will be available over the festive period. Our Support Team will be here to support you during the following times:

Please note our support lines will be closed from 15:00 on 24^th December until 09:00 29^th December, and will close at 17:00 on Friday 31st December.

Out of hours support is available through our online resources via our KnowledgeBase, where you will find over 2,500 articles and 450 Quick-Vids to assist you with any queries you may have. Please note that our online chat facility will be unavailable while our offices are closed. If you do not have a KnowledgeBase account, we advise that you sign up for an account before the busy festive period.

The Support Team will resume our usual office hours from Tuesday 4^th January.